We may collect and process the following information from you when you a) Submit questions or material to us. b) Register on the site. c) Purchase a product from us. d) Email us or post content . Please note credit card information is held securely on a financial services approved location and cannot be accessed by us.
You warrant that the Information (defined above) is true, accurate, current and complete in all respects, that you are the person identified by the information and that you are eligible to buy from the site. You agree to notify us as soon as reasonably possible of any changes to the information by updating your account details on the site. We may also change registration requirements from time to time. We use such personal information collected through this website for the purposes of; providing a personalised service; enhancing the user experience of this website; conducting market research surveys; fulfilling product orders; recording your full purchase history and providing you with information about, and access to, products and services we offer, either ourselves or jointly with or on behalf of other organisations.
Our store is hosted on Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Woocommerce data storage, databases and the general Woocommerce application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Woocommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
All personal information recorded will be taken in accordance with the Data Protection Act 1998 (‘The Act’). In accordance with The Act you have the right to access information held about yourself at any time by emailing us through the ‘Contact us’ section of the Site. We may keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using the services.
THIRD PARTY LINKS
LIMITATION OF LIABILITY
We endeavor to ensure that information displayed on the Site is accurate and complete, but does not warrant that such information is accurate and/or error free.
We do not warrant that the Site, its content, or the server that makes it available are free of viruses, malicious code or other potentially harmful components. We recommend that all Users have up to date virus checking software installed.
We will not be liable for failure to perform any obligation under the Contract to the extent that the failure is caused by a factor beyond our reasonable control.
We shall not be in breach of this Contract if performance is prevented or delayed in whole or in part by reason of acts of God, or the consequences thereof, including, but without prejudice to the generality of the foregoing, by reason of fire, flood, cyclone, hurricane, earthquake, riots, war, hostilities, governmental restrictions (whether of the United Kingdom or of other country), trade embargoes, strikes, lockouts, labour disputes of any kind, boycotting of goods, unavailability of transport or of loading facilities, wrecks, delays or damages in transport or any causes whatsoever and howsoever arising of a nature beyond our control.
If performance of a contract is prevented or delayed in whole or in part by reasons of any of the foregoing, we shall have the option: a.) Either to perform the contract (or the unfulfilled part hereof as the case may be) within such time from the removal of the cause preventing or delaying performance as in all circumstances reasonable. b.) Or to rescind the contract; and in either case to notify the buyer in writing.